Managing Your Transactions
Card payments, ATM withdrawals, and transaction details.
17 articles
Where can I use my Girin Card?
How do I make an in-store payment?
How do I make an online payment?
How do I make a payment with Apple Pay or Google Pay?
Can I use my card for recurring subscriptions?
Can I withdraw cash from ATMs?
How does the foreign exchange (FX) rate work?
What currencies can I pay in?
What merchants or categories are restricted?
Why was my transaction declined?
My card was charged but the purchase didn’t go through. What happened?
What is a pre-authorization hold?
I was charged in the wrong currency. What should I do?
How do I view my transaction history?
What do the transaction statuses mean?
Can I use Girin Card for contactless payments?
Is there a limit on the number of transactions per day?